This morning, I had another furious moment. I have to book my kids in to swim school for next term and the system they use for bookings is ridiculous and infuriating. Yesterday I tried calling at least 4 times and was on hold for more than 15 minutes each time. I also tried several times last wee and spent many minutes on hold. I don't have time to spend 3 hours of my day on hold, sorry. When I finally got through yesterday, they told me I couldn't book until 8am today. Tearing my hair out by now, believe me!
So at exactly 8am this morning, I was on the phone. I was on hold for 40 minutes, getting more and more agitated as the walk to school grew later and later. Finally the tinny hold music stopped, the phone started ringing, and I thought I was about to get through. The phone rang. And rang. And rang. Finally it clicked like it was getting picked up. And you know what? They hung up on me.
It was at this point my frustration and rage at the ridiculous system (remember, I've had to go through this every term for the last 3 years) peaked and I just lost it. I think my partner is going to divorce me. I have rarely if ever been so angry. I have a huge swollen bruised knuckle from punching the wall now, but it only reminds me of how stupid the system is. They set up online bookings last year, but every time I try to use the site, it crashes when you get to the point of actually booking the class.
So I ran off to drop the kids at school, still breathing fire from every orifice. Then, when I got back from the gym, I tried again. This time I got through in only 10 minutes and managed to book my son's friend a place in the same class.
So, it has all ended up okay, but I am already dreading having to go through it all again next term. And my knuckle hurts....
What makes you really angry?